CUSTOMER SERVICE CORRESPONDENCE
We may collect information that identifies you personally when you submit comments, questions or suggestions to our Customer Service department.
USE OF YOUR PERSONAL AND NON-PERSONAL INFORMATION
We may use, sell, disclose, or otherwise dispose of Personal Information we collect in the following circumstances:
INTERNAL ANALYSIS AND PROMOTIONS
We may use information about you for our own internal statistical, design, operational purposes such as to estimate our audience size; measure aggregate traffic patterns; and understand demographic, customer interest, purchasing and other trends among our customers. We may also use your Personal Information for the marketing and/or promotion of our products or services. We may outsource all of these tasks to third parties on a confidential basis. If you have received an email from any members of the Bad, Baby Corporation, and you wish to no longer receive emails, please click the unsubscribe link found at the bottom of the email.
CO-BRANDED SERVICE OFFERINGS
We may share this information with certain businesses with whom Bad, Baby has formed a strategic alliance. You may be able to identify these businesses because Bad, Baby has authorized them to display co-branded Web pages or links to Bad, Baby. These strategic partners are requested to clearly state their own privacy policies on their own web sites or promotional materials.
We may use your Personal Information to create a convenient and easy-to-use shopping process that includes an online "shopping cart" that allows you to track selected products and proceed through purchase. Also we may share transactional information with entities as is necessary to process credit card payments or other purchasing or delivery systems.
We may arrange to have marketing and promotional information of other companies sent to you that we think might be of interest to you.
We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform with the law, respond to claims or comply with legal process served on our company or the Site; (b) protect and defend our rights or property, the Site, our employees, customers or the public.
Information collected through our Site is considered a trade secret of Bad, Baby. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.
LINKS TO OTHER SITES
Please be aware that we provide links to third-party Web sites as a service to our customers, and that we are not responsible for the content or information collection practices of those pages. Please note that these Web sites' privacy policies may differ from those of Bad, Baby. We encourage your to review and understand their privacy practices before providing them with information.
Our Site is a general audience site that is not designed nor intended to collect Personal Information from children under the age of 13. To respect the privacy of children and to comply with the Children's Online Privacy Protection Act, children under the age of 13 should not provide any Personal Information on this Site. We ask that parents supervise their children while online.
Bad, Baby realizes the importance of our customers having the same confidence using credit cards online as they do when ordering by phone. That is why we use industry-standard encryption (256 Bit SSL) to protect the confidentiality of the information you submit during checkout and ensure that your online purchase is safe with us.
Encryption is a process by which we use software to make your credit card number and personal information unreadable to others during the order process. Bad, Baby currently uses the industry-standard SSL (Secure Sockets Layer) encryption to protect your information in transit on the majority of our sites. We believe in keeping up-to-date with new technologies in order to provide the best security to our customers. That means when you shop online with Bad, Baby, you're buying with confidence.
If at any time you feel uncomfortable providing personal information online, please feel free to call one of our sales representatives at the 800 number provided on our product's home page.
PRODUCT SALES AND DELIVERY
Most orders are shipped within 24-48 hours of receipt. However, depending on demand for the product, some items may require up to two weeks for shipping. You should allow additional times for the shipping of products from our warehouse to you.
Please Note: Customers mailing in a check or a money order must have pay a separate fee for the second item in a "special offer". If no separate fee is included in your check, only your original product will be shipped.
Orders can be cancelled only prior to payment processing. Orders that are being packaged for shipping, can not be cancelled. For all products please refer to your invoice or billing statement for the dedicated toll free number related to your purchase.
If your order cannot be shipped within the stated delivery date, we will notify you of the expected ship date. Your credit card will not be charged until your order is shipped.
30-DAY GUARANTEE ON RETURNS & EXCHANGES
We will gladly accept any return within 30 days, provided the item is in new or like-new condition (see Return Policy). We will only issue a refund or send a replacement as needed once the item has been received in our warehouse.
Your Satisfaction is 100% Guaranteed. If you are dissatisfied with any merchandise from Bad, Baby for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling.
Follow return information which is shipped with each package. Send all returns to the address indicated on your packing slip/invoice. We suggest you ship returns to Bad, Baby via a GROUND method that can be tracked (UPS ground / FedEx Ground / USPS Priority mail).
Along with your return, be sure to include the following:
- Your order number and/or your complete name, address, and billing phone or email address
- A detailed explanation regarding your reason for returning the item(s)
- Information about whether you would like a refund or a replacement
- No other paperwork, invoice, or preauthorization is needed for your return.
EXCEPTIONS TO OUR RETURN POLICY
* All items must be returned in their original packaging along with all accessories, parts, and instructions manuals that were shipped with your original order. Our 30-day return policy starts from the day your product is received. We need to have the return package postmarked within 30 days of the date that your item was delivered (regardless of what date the product was first used).
* Shipping and handling costs are non-refundable
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement. Such a return also will not be sent back to you.
Once your return is received, it will be processed within 10 business days. Bad, Baby will not be responsible for loss or damage of return shipments. A credit will be issued to your original method of payment for the full purchase price of your order excluding shipping and handling and any separate fees. Credit will be issued within 5-7 business days of receiving your returned item.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.
USE OF THE WEBSITE
By accessing the website, you warrant and represent to Bad, Baby, Inc. (referred to as "website owner") that you are legally entitled to do so and to make use of information made available via the website.
TRADEMARKS & COPYRIGHT
The trademarks, copyrights, names, logos, and service marks (collectively "trademarks & copyrights") displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademarks & copyrights without the prior written permission of the website owner. Any unauthorized use of trademarks & copyrights will be subject to legal action.
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law, or residual) regarding the website. However, if expressed on the website, the website owner may offer warrantees or guarantees on products delivered.
Once credit card information is entered, the website owner may present additional offers to you. Affirmative answers to each of these additional offers presented will result in the modification of the original order and the charging of your credit card for the total amount of products or services accepted by you during this process. A confirmation page with the complete order (including additional offers) will be displayed. Hitting the "Back" button of your browser during the ordering process may reset your order to the initial offer presented on the website.
DISCLAIMER OF LIABILITY
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
CONFLICT OF TERMS
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.
Use of this website shall in all respects be governed by the laws of the state New York, U.S., regardless of the laws that might be applicable under principles of conflicts of law. The parties agree that the New York courts located in Kings County, New York, shall have exclusive jurisdiction over all controversies arising under this agreement and agree that venue is proper in those courts.
Bad, Baby Giveaway Terms & Conditions
Your participation in Bad, Baby's Giveaway shall be deemed to be your complete acceptance of the Terms and Conditions herein. The following are the Terms and Conditions of the Giveaway, which is sponsored by the operator of www.badbaby.com ("Bad, Baby").
- Only persons over the age of 18 are eligible for entry in The Giveaway. You may be asked, at any stage, to provide Bad, Baby or a third party with proof of age and/or identity
- Each entrant shall be entitled to make one (1) entry into The Giveaway only. In the event that Bad, Baby deems an entrant to have made multiple applications to enter or to have acted in bad faith with respect to the Promotion, the entrant shall be excluded from The Giveaway and consequently ineligible to receive free samples.
- The Giveaway includes (1) free Flexi-Firm Hairspray Pen and (1) free Dry Shampoo Pen while paying $1.99 for shipping, while supplies last
- The Giveaway will be mailed out to entrant after they have checked for prior entry
- Your participation in The Giveaway is considered your agreement that Bad, Baby may contact you.
- The samples are neither transferable nor exchangeable and cannot be exchanged for money or money's worth
- By entering the Giveaway each entrant unreservedly agrees to these terms and conditions which govern the Giveaway and the samples
- By entering the Giveaway each entrant agrees to release, discharge and hold Bad, Baby, its legal representatives, affiliates, subsidiaries, agencies, and their respective officers, directors, employees and agents from any damages whatsoever suffered or sustained in connection with the Giveaway
- The entrant shall be solely responsible for any taxes levied in relation to the delivery or receipt of the samples
- Bad, Baby reserves the right to alter these Terms and Conditions at any time and in its sole discretion
- Bad, Baby reserves the right, at any time, to cancel, modify or suspend The Giveaway if, in its sole judgement, The Giveaway is not capable of being conducted as specified.
- Bad, Baby reserves the right to disclose participant's name and identity.
- These terms and conditions and any matters relating hereto shall be governed by, and construed in accordance with the laws of New York City and shall be subject to the exclusive jurisdictions of the courts of New York City.
Whoops.....looks like this current promotion has ended, but this doesn't mean you still can't be Bad, Baby. Please check out our bundle deal at the link below: